Terms
Last updated 20 October 2026
1. Who we are
BisaCompress (bisacompress.manabisa.com and bisacompress-api.manabisa.com) is operated by:
- Operator
- PT MANABISA HARAPAN TEKNOLOGI (MANABISA HARAPAN TEKNOLOGI)
- Business reg. (NIB)
- 0703260032641
- Registered address
- Batujajar Regency AH 16, RT 006 RW 015, Desa Laksanamekar, Kec. Padalarang, Kabupaten Bandung Barat, Jawa Barat 40553, Indonesia
- support@manabisa.com
These terms add to Manabisa's Terms of Service, which apply to every Manabisa product; where they differ, these terms apply to BisaCompress.
2. The service
BisaCompress makes photos and videos smaller. You upload a file, choose an output format, and download the result, on this website or from your own software with an API key. Creating an account with your email address and a password gives you the Free plan. Pro and Max raise the limits on file size, storage, and how many files you can compress.
3. Pro and Max
- Pro and Max are sold as passes of 30 or 365 days. The price of each is shown on the Plan page and at checkout before you pay.
- A pass is a one-time purchase and does not renew automatically. Buying again on the same plan while a pass is active adds its days after the current pass ends. Buying Max while a Pro pass is active starts Max at once; the days left on Pro are not carried over.
- Orders in US dollars are conducted by our online reseller Paddle.com, the merchant of record for those orders. Paddle provides all customer service inquiries and handles returns for them.
- Orders in Indonesian rupiah are sold by us, PT MANABISA HARAPAN TEKNOLOGI, directly, and paid through our payment provider by QRIS or bank transfer. We never receive your card, bank, or e-wallet credentials.
- When a pass ends, your account returns to the Free plan. Your files are kept; new uploads stop once you are over the Free storage limit.
4. Refunds
Refunds follow Manabisa's Refund & Cancellation Policy. You can request one within 14 days of your purchase:
- Paid in US dollars (through Paddle): refunds are handled by Paddle under Paddle's refund policy. Request one at paddle.net or by replying to your Paddle receipt email.
- Paid in rupiah (sold by us): email support@manabisa.com with your account's email address and the date of the payment. We review each request and refund to your original payment method.
If a refund is issued, the days that pass paid for are removed. Your rights under mandatory consumer law are not affected.
5. Your files
Your files stay yours. You let us store and process them only to provide BisaCompress to you: compressing them as you ask and keeping the originals and results until you delete them. Only upload files you have the right to use.
6. API keys
An API key acts as your account. Keep it secret; what is done with your key counts as done by you, within your plan's limits. Revoke a key you no longer use or think was exposed. Do not try to get around the limits, for example with several free accounts.
7. Acceptable use
Do not use BisaCompress to store or process illegal content; sexual content involving anyone under 18; malware; or other people's photos and videos without their permission. Do not try to disrupt the service or reach other accounts' files. We may remove such content and close accounts that break these rules.
8. Liability
BisaCompress is provided as it is. Compressing loses some detail by design; check results before you rely on them, and keep your own copies of files that matter to you. To the extent the law allows, our liability is limited to the amount you paid us in the 30 days before the claim.
9. Changes and ending
We may change these terms or the service and will post the date of the change here. You can delete your files at any time from the Files page; to delete your account, email support@manabisa.com from its address.
10. Governing law
These terms are governed by the laws of the Republic of Indonesia. Any dispute is subject to the competent courts of Kabupaten Bandung Barat, West Java, Indonesia, without prejudice to mandatory consumer protections that apply to you.